What Is A Digital Transformation (DTx) Journey?
Last updated
Last updated
Once anyone in a company uses a computer to do something, we can say they've started their journey. Whatever they did was a "task", which is part of a process, and those are part of a larger operation.
The more things we do that are digital and managed by software, the greater the potential for transformation, and the richer the journey will be. Even small brick and mortar businesses are taking advantage of IoT and PaaS like point-of-sale (PoS) systems, inventory management systems, etc.
And while many SMEs, SaaS, and other software companies are well on their journey to a sound core or enhanced DTx platform, it can be a costly, and time-consuming endeavor to do in-house regardless of industry, and most DTx strategies need operational support.
Optimai provides solutions for companies to start or enhance their digital journey.
Architecting a Core DTx foundation is tantamount to a smooth, impactful Journey. In the Core stage, companies start with a targeted collection of the highest-impact transformations to instantiate a base or "Core" system.
During Core development, companies transform toward a critical amount of system enhancement, targeted automation, and targeted business intelligence. This set of priority systems is designed to do two things:
Transform business metrics by seeing improvements when Core DTx systems go live.
Core systems predicted and implemented infrastructure for the next batch of systems to reach a larger vision and wider strategic goals.
This way your org can benefit from faster, more regular and reliable deployment of DTx initiatives!
Organizations may start using some advanced systems, or they develop applications to streamline the work experience, but these are usually reserved for after the higher-impact, lower-complexity DTx initiatives have been implemented like automation and data analytics.
The key to a successful transformation rests with being able to leverage the compounded benefits from a lean Core DTx strategy. This is for developing systems that have a positive feedback loop downstream of their implementation to drive sustainability for the business.
In the Enhanced stage, companies seek to more comprehensively transform their business, pulling most (if not all) functions, departments, and operations into its DTx model and systems framework.
Automation systems are expanded and their capabilities get broadened and deepened by handling more routines with more complex functions.
Data & Intelligence systems get substantially more robust, unlocking Business and Operations Intelligence. Businesses in this stage get significantly more insight from their analytics and assessment systems so they understand how to refine strategies to get even more out of their operations. In addition, this is often the stage to begin different mining solutions (e.g., Data Mining).
Finally, DTx focuses more on the "work experience" by developing better work operating systems with integrated workflows via custom apps, interfaces, portals, and chat bots to streamline the work experience and drive performance at the workforce level. Organizations usually begin using advanced systems, machine learning, and more to accelerate their DTx further.
This stage looks drastically different for each case and usually it requires a dedicated special team, research and development, or an operational team set to handle larger, or more complex, scenarios.
Emergence represents the fruits of the having a solid Core system and a robust Enhanced system. They work together to produce an emergent set of systems and properties unlocking adaptability and the market's potential for growth.
Hyperautomation, hypothesis-driven operations, adaptive and self-learning systems, smart training and guidance systems, and powerful planning and forecasting tools are but a few of the solutions offered at the frontiers of transformation technology.
If you feel your company is in Stage 3 "Emergence" and is in need of solutions: please use the chat below or let us know when you submit the form.
In recent years, R&D across all industries has exploded in ways for larger companies to take their already-enhanced systems to the next level. As costs continue to drop for infrastructure, platforms, compute, AI, robotics, and IoT, the barriers to entry will become more accessible.
Optimai DTx Journey
We work with businesses to implement strategic DTx initiatives with a flexible and modular methodology for optimal impact, rapid deployment, and affordability - all while leaving day-to-day ops uninterrupted.